Privacy Policy

Introduction

Welcome to https://img-tickets.terratrek.net! We are dedicated to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy outlines our practices regarding the gathering, storage, access, and handling of personal data in adherence to various international privacy laws, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25 on the protection of personal information in the private sector
The General Data Protection Regulation (GDPR) of the European Union (EU)
Brazil’s General Data Protection Law (LGPD)
California’s Consumer Privacy Act (CCPA/CPRA), California, USA
Colorado’s Privacy Act (CPA)
Utah’s Consumer Sales and Personal Information Protection Act (UCPA)
Connecticut’s ConnectiCUT Data and Privacy Act (CTDPA)
Virginia’s Consumer Data Protection Act (VCDPA)
South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy is applicable to all aspects of our online presence, including but not limited to, the https://img-tickets.terratrek.net website, applications, services, and products. However, please be advised that this policy does not extend to third-party platforms, applications, or services accessible through links on our site. Each of these external entities has its own privacy policies governing their data handling practices.

Processing Activities

This Privacy Policy governs your interactions with us when:

You utilize our applications and services as an authorized user.
You visit any websites associated with this Privacy Statement.
We communicate with you via newsletters, emails, phone calls, or text/SMS messages.

Personal Data Collection

We collect diverse categories of personal data to enhance your experience and personalize our services:

Account Information: Details related to your user account creation and management, including usernames, passwords, and profile preferences.
Payment Information: Cardholder names, card numbers, expiration dates, and security codes required for processing transactions securely.
Financial Information: Data associated with your financial accounts, such as bank details, for payment purposes.
Purchase Information: Records of products or services purchased from us, including order history and transaction details.
Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses and device IDs, to facilitate service delivery.
Location Data: Geolocation information provided by your browser or device to tailor content based on your location.
Feedback: Any comments, reviews, or survey responses you choose to share with us.
Social Media Information: Data from social media platforms when you interact with our content or use our services through these channels.
Product Information: Details about products you view, search for, or purchase on our site.

We collect this data through various methods: user input forms, browsing interactions, analytics tools, and automated technologies. Additionally, third parties may share personal data with us, respecting their privacy policies.

Cookies

We employ cookies to enhance your experience and gain insights into how users interact with our platform. Cookies are categorized as:

Strictly Necessary: Essential for website functionality and user navigation.
Preference: Remembering user preferences to provide customized experiences.
Analytics: Tracking website usage to improve services and content.

Users have control over non-essential cookies through our Cookie Manager, allowing them to manage their cookie preferences.

Retention and Deletion

The duration for which we retain personal data depends on the purpose of collection and local legal requirements. Once the purpose is fulfilled or when data is no longer needed, we securely delete or anonymize it.

Security Measures

We prioritize data security by implementing robust organizational safeguards and security protocols:

Encrypted Communication: All data transmission between your device and our servers is encrypted to protect against unauthorized access.
Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards to handle data on our behalf.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services are not intentionally targeted at minors, and we do not knowingly collect personal information from them. If you believe we have collected such data by mistake, please contact us immediately.

Your Rights

Depending on your jurisdiction, you may have various rights regarding your personal data:

Access: The right to request access to the personal data we hold about you.
Rectification: The right to rectify inaccurate or incomplete personal data.
Erasure: The right to request the deletion of your personal data in certain circumstances.
Restriction: Limiting the use or processing of your personal data under specific conditions.
Portability: Receiving your personal data in a structured, commonly used format and transferring it to another controller.
Objection: Objecting to the processing of your personal data for legitimate interests.
Non-Discrimination: You have the right not to be discriminated against for exercising your data privacy rights.

To exercise any of these rights or if you have data-related queries, please contact our dedicated privacy team via email at [email protected] or through written correspondence to the address provided on our website.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be effective immediately upon posting on our website, and we encourage you to review it regularly.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or questions, please reach out to our team at:

Email: [email protected]
Address: [Provide the physical address]